Privacy Policy

Last Updated: August 9, 2026

Mobile Spa Miami LLC (“Mobile Spa Miami,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, your choices regarding your information, and how our SMS/text messaging program handles your information.

By using our website, requesting a quote, submitting a form, booking a service, contacting us, or otherwise providing information to Mobile Spa Miami LLC, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

• Full name
• Phone number
• Email address
• Address or service location
• ZIP code
• Vehicle information
• Service preferences
• Appointment information
• Quote request information
• Information submitted through Facebook or Instagram lead forms
• Information submitted through forms on our website
• Communications you send to us by phone, text message, email, social media, or other channels

We may also automatically collect certain technical information when you visit our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website or source
• Approximate location derived from IP address
• Website interaction and usage information
• Cookie and tracking technology information

2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Respond to quote requests and inquiries
• Provide information about our window tinting, detailing, and related services
• Schedule, confirm, modify, and manage appointments
• Provide customer service and support
• Communicate about requested services
• Send appointment reminders and service updates
• Send informational text messages when appropriate consent has been provided
• Send promotional or marketing communications when appropriate consent has been provided
• Follow up on customer inquiries
• Improve our website, advertising, services, and customer experience
• Measure the effectiveness of our advertising
• Maintain business records
• Prevent fraud or misuse of our services
• Comply with applicable legal and regulatory requirements

3. SMS/TEXT MESSAGE COMMUNICATIONS

Mobile Spa Miami LLC may offer customers the option to receive SMS/text messages.

Depending on the consent you provide, these messages may include non-marketing communications such as quote follow-ups, appointment scheduling, appointment confirmations, appointment reminders, service updates, and customer support.

If you separately consent to marketing text messages, communications may also include promotions, discounts, special offers, and information about our services.

SMS consent is voluntary and is not a condition of purchasing any goods or services.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to a message. You may reply HELP for assistance.

Opting out of marketing SMS communications does not prevent us from communicating with you through other methods where permitted or from responding to communications you initiate.

4. SMS CONSENT AND MOBILE INFORMATION SHARING

Mobile Spa Miami LLC does not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing or promotional purposes.

We may disclose information to service providers that help us operate our communications and business systems when necessary to provide services on our behalf. Such providers may only use the information as necessary to perform services for Mobile Spa Miami LLC and are not authorized to use SMS consent information for their own marketing purposes.

SMS opt-in consent and mobile information will not be sold or transferred to third parties for their marketing purposes.

5. HOW WE MAY SHARE INFORMATION

We may share personal information with service providers that perform services on our behalf, such as website hosting, customer relationship management, communications, scheduling, analytics, advertising measurement, payment processing, and other business operations.

These providers are permitted to process information only as necessary to provide their services to us and subject to applicable contractual or legal obligations.

We may also disclose information when reasonably necessary to:

• Comply with applicable law, regulation, court order, or legal process
• Protect our rights, property, customers, or business
• Detect or prevent fraud, security incidents, or illegal activity
• Complete a business transaction such as a merger, acquisition, financing, or sale of assets, subject to applicable law

As stated above, SMS opt-in consent and mobile information are not shared with third parties or affiliates for their marketing or promotional purposes.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, analytics technologies, and similar tools to operate the website, remember preferences, understand website traffic, measure advertising performance, and improve our services.

These technologies may collect information such as your browser type, device information, IP address, pages viewed, interactions with our website, and referring source.

Third-party services used on our website may also use cookies or similar technologies according to their own privacy practices.

You can generally manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

7. ADVERTISING AND ANALYTICS

We may use advertising and analytics services to understand how visitors interact with our website and advertisements.

For example, if you interact with an advertisement on Facebook or Instagram and submit a lead form, we may receive the information you choose to provide through that form.

Advertising and analytics providers may process certain device, browser, website interaction, or advertising information according to their respective privacy policies and settings.

8. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

9. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. YOUR PRIVACY CHOICES AND RIGHTS

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also ask us to update inaccurate contact information or request that we stop certain communications.

To make a privacy request, contact us using the information listed in the “Contact Us” section below.

To stop receiving marketing emails, use the unsubscribe mechanism provided in the email when available.

To stop receiving SMS/text messages, reply STOP to a message.

For SMS assistance, reply HELP or contact us directly.

We may need to verify your identity before completing certain privacy requests.

11. CHILDREN'S PRIVACY

Our services are intended for adults and are not directed to children under the age of 18.

We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take reasonable steps to delete it as appropriate.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

Mobile Spa Miami LLC is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our practices, services, technologies, or legal requirements.

When changes are made, we may update the “Last Updated” date at the top of this page. The revised Privacy Policy becomes effective when posted unless otherwise stated.

14. CONTACT US

If you have questions about this Privacy Policy, your personal information, or our privacy practices, contact:

Mobile Spa Miami LLC
Mobile Spa Miami
90 NW 29th st Miami, Florida, 33127
Phone: (305) 762-9337
Email: mobileautospamiami@gmail.com
Website: www.mobilespamiami.net

For SMS assistance, reply HELP to a text message or contact us using the information above. To opt out of SMS communications, reply STOP.